FAQ
Q: What is bouldering?
A: Bouldering is climbing in its purest form. With walls topping out at a height of 15ft the climber lands on soft padded flooring in the event of a fall making the use of a harness and rope unnecessary. The elimination of gear allows the climber to focus solely on the puzzle solving aspect of climbing; hence routes are called “problems”.
Q: Do I need a reservation?
A: No reservations necessary. Anybody can climb at any time. Elevation is open 9 am – 11 pm seven days a week. If you are in a group of 8 or more, you’ll qualify for a group discount. Please call the gym and let us know when you are coming, so that we can best accommodate you.
Q: Do I need a partner and a harness?
A: Neither are necessary. One of the great things about bouldering is that you can come by yourself. With walls topping out at a height of 15ft, the climber lands on soft padded flooring in the event of a fall, making the use of a harness and rope unnecessary. The elimination of gear allows the climber to focus solely on the puzzle solving aspect of climbing; hence routes are called “problems”.
Q: Can kids climb?
A: Children are amazing natural climbers! Children of all ages are encouraged to climb. In addition to the main area with hundreds of problems, Elevation has a dedicated youth area with terrain that caters to children 3 – 12 years old.
Q: Can I leave my child at the gym unsupervised?
A: All children 12 years and younger must be under the supervision of a parent/guardian. The guardian must be at least 18 years old.
Q: What if I leave Eugene during the summer? Can I freeze my membership?
A: Yes. Memberships can be frozen once a year at no extra cost.
Q: Is there a membership cancellation fee?
A: No. Memberships are a no hassle month to month commitment that can be canceled anytime. Be sure to cancel 5 days before the end of the month to avoid being charged for the following month.
Q: How do I become a member?
A: Come on in! Becoming a member is convenient and done on-site. We offer gift cards online, but membership applications must be done at the gym.
Q: Can gift cards be used for membership?
A: Yes. Gift cards can be used for anything offered at Elevation including memberships, day and punch passes, climbing classes, youth programs, and retail.
Q: How do I sign up for fitness or yoga class?
A: Sign up on our website elevationgym.com/fitness. Fitness and yoga classes are included with memberships.
Q: Do you have an age minimum?
A: There is no age minimum, however most kids 3 years old and up have an awesome time in our youth area.
Q: How do I use my guest pass?
A: All members get one guest pass per month. Guest passes can be used by anybody. The member must be present. Guest passes do not carry over to the next month.